Digital Assessments Transform the i-work@nbg Internship Program
Organization Profile
The National Bank of Greece (NBG), a leading financial institution in Greece, is committed to nurturing young talent through its i-work@nbg internship program. Offering annually around 30 internship positions over 10 months, the program gives students and graduates meaningful professional experience while connecting them with future career opportunities.
Designed to provide hands-on exposure to the banking environment and targeted high value training and development activities, the program helps participants develop skills that are critical for their future careers, while enabling NBG to engage with a new generation of talent.
Solution.
Early Career & Graduate Hiring
Industry.
Banking & Financial Services
Size.
5K-10K
8/10
candidates highlighted the user-friendly experience
The challenge
The growing popularity of the i-work@nbg program made it challenging for the recruitment team to efficiently evaluate candidates while ensuring a fair and consistent selection process.
At the same time, NBG aimed to modernize the recruitment journey in order to:
- Offer a modern candidate experience
- Engage digital-native candidates
- Enable participation from candidates across Greece and abroad
- Efficiently assess a large number of applicants
- Reduce administrative workload
- Improve recruitment timelines
These challenges highlighted the importance of introducing a digital, objective, and scalable screening solution.
The solution
Evalion-SHL supported the National Bank of Greece to implement a structured, digital assessment stage that allowed the recruitment team to evaluate candidates efficiently and objectively.
Through SHL’s online assessment platform, candidates completed mobile-enabled, computer-adaptive tests that measured reasoning and numerical skills with high precision. The adaptive format ensured shorter testing time while maintaining measurement accuracy, enabling assessments to be conducted efficiently in a remote and flexible environment.
The tools used included:
• SHL Verify Interactive – Deductive Reasoning
An interactive, adaptive assessment measuring candidates’ ability to analyze information, evaluate arguments, and draw logical conclusions to solve problems.
• SHL Verify Interactive – Numerical Reasoning
An adaptive assessment evaluating the ability to interpret numerical and statistical data, identify trends, and make evidence-based decisions in realistic workplace scenarios.
Benefits
Benefits For the Team
By combining scientifically validated assessments with a scalable digital process, the NBG recruitment team was able to efficiently evaluate a large applicant pool and identify the most suitable candidates for the next stages of the selection process.
The implementation delivered multiple benefits:
- Simplified recruitment workflow
- Reduced administrative workload
- Accelerated shortlisting
- Improved collaboration within the recruitment team
- Greater focus on the qualitative candidate experience
- Consistent insights supporting fair and objective hiring decisions
- Alignment with NBG’s sustainability efforts by reducing paper usage and candidate commuting
The digital assessment stage enabled the team to manage 373 applicants efficiently, while maintaining a smooth candidate experience. Candidate feedback highlighted the accessibility and clarity of the process, with 8/10 of candidates reporting easy access to the tests.
